Centennial Center for Interdisciplinary Studies

Earth and Atmospheric Sciences IT support in the CCIS (Centennial Center for Interdisciplinary Studies)

The design, operation and support of IT services in CCIS is a cooperative effort between Departments of Biological Sciences, Chemistry, Physics, EAS, the Faculty of Sciences Office and AICT and thus the delivery of IT services is provided jointly by these several groups in CCIS.

CCIS Official Opening

Indira V. Samarasekera; President and Vice-Chancellor and Gregory Taylor; Dean, Faculty of Science invite you to the official opening of the Centennial Centre of Interdisciplinary Science

The event will include the conferral of an Honorary Doctor of Science Degree on Dr. Arthur Bruce McDonald; Director, Sudbury Neutrino Observatory.

Friday, September 23, 2011
2:30 - 5:00pm
Reception and tours follow
RSVP by September 14, 2011

An Introduction to the CCIS Environment

General Support:

  • The Department of EAS IT staff are responsible for supplying IT services to all EAS users requesting Desktop and/or Network support in the CCIS building.
  • The IT staff from other departments and the Dean of Science office are responsible for supporting their individual areas.
  • The configuration of the security and access control on the wired network in CCIS is a joint effort between Departments, the Faculty of Science office and AICT.
  • AICT is responsible for all infrastructure hardware that supports the network in the CCIS building.

Computing Access:

  • All users/devices will have unrestricted access to network services and resources that are either publicly available on campus or the Internet or have been made available specifically to the device/user.
  • The access to wireless (WIFI) will be only through the use of UWS (University Wireless Service).

Network Device Restrictions in CCIS:

  • All use of personal Wi-Fi (wireless) routers, nodes or access points are banned in the CCIS building. If you are currently using an Apple Wi-Fi Time Capsule for backup then you will be required to turn off the wireless capabilities once in the new CCIS building.
  • Network devices supplying the following services (if you don't know what these are then it probably doesn't matter)
    1. DNS Services
    2. DHCP services
    3. FTP services
    4. Routing services
    5. Telnet services
    6. HTTP Services
  • All production servers (web, ftp, database servers etc.) are required to be located in the CCIS server room.
  • If you plan to move a production (with outside access) server out of your EAS lab space it will need to be relocated in the CCIS server room and must be rack mountable (no desktops).
  • There will be consideration made to house test servers in your CCIS lab or office but test servers will not be accessible from outside the CCIS building.
  • NAS (Network Attached Storage) units can be housed in your personal CCIS office / lab space, although it is highly recommend you use the CCIS server room to house your NAS and use the EAS IT staff to help manage it.

Desktop Support, Network Problems or Phone Issues:

EAS users are to contact EAS IT support through the EAS Help Desk then choose appropriate category:

  • CCIS Desktop Support
  • CCIS Network
  • CCIS Phone

EAS IT Staff contacts are:

  1. Chris Lough , cell 780.719.1400
  2. Marvin Wadsworth , cell 780.719.1555

Networking Hardware not supplied that you may need:

  • If you require additional network ports in your office or lab (currently each office has only one network port) we have a supply of small network switches that can be purchased.
  • Power bars and extension cords
  • Computer patch cables will be available through EAS IT.

Safety Information

All the U of A/EAS Safety procedures are still in place before, during and after the move. For those of you who will be moving your labs, there are additional items to address ahead of time. EH&S has a Lab Relocation procedure on their website, the link is below:
Set up, Relocate or Close out a Laboratory

A lab closeout will have to be done after you vacate your existing lab and someone from EH&S will come over to inspect the area after we have submitted the form. Labs must be left clean and all chemicals and equipment must be removed. Download the Lab Closeout form on EH&S's site

I will provide signage for you new lab areas as safety equipment must be easily located in laboratories. Anyone who would like custom signage please contact Diane Caird.

Our new office/lab areas will need to have new Working Alone protocols re-established. Read more about Working Alone Protocol here:
Working Alone Protocol (pdf)

As a reminder, all dangerous goods require an MSDS sheet and all MSDS sheets must be 3 years in date. This would be a good time to purge any chemicals that you do not use or old chemicals that you do not wish to take to your new lab. Please contact me if you have chemicals to dispose. As an extra precaution, I will move your chemicals over to your new lab on the day of your move so we do not have to ask the movers to do this for us.

Gas cylinder cannot be moved over until there are cylinder brackets in place in the new lab. A proper cylinder cart must be used to move gas cylinders and their caps must be secured. Either Mark Labbe or myself will move the gas cylinders to your lab.

As always, all new personnel who work in EAS are required to attend a WHMIS & EAS Safety talk or to take the online version.

Anyone who will be operating a Lab in the CCIS building is advised to attend the Fumehood course they are offering. The hoods in CCIS do not operate the same as those in Tory or the ESB.

Remember that if you have equipment that you want to send out as surplus of before you move, please contact Christopher Lough for computer equipment and Mark Labbe or Diane Caird for lab equipment.

Other Information To Review:

Download:

Note Incident Technical Escalation:

If the resolution of a client incident requires technical resources outside the scope of the EAS IT group or if the solution involves a broader group of clients in the CCIS building your request will be escalate to:

Kris Benson
Supervisor - Information Technology, Faculty of Science
Phone: 780-492-2275
Email: facsci.admin@ualberta.ca